Terms and Conditions

Welcome to our on line store!  If you do not agree with our terms as listed below, you are not permitted to purchase from our site and requested to leave.  You may not alter, change or compromise anything about our online store.  When making purchases you agree with our terms and conditions of the sale and that you have read and understand them.  When purchasing from our on line store you accept that we reserve the right to change or modify our terms and conditions at any time and that you are responsible to keep yourself up to date with reading and understanding any changes.

 
Gift Packing and Baskets

Seems Like Yesterday is a boutique within our design studio that can offer custom care to your order if it is for a gift.  Please let us know if you would like to have any special consideration on the wrapping and presentation of your purchase with additional note card.  We can work with you and your budget to add a homemade touch to your gift before it is shipped: please allow additional time on shipping if you require special packing. 

For clientele in the Naples, Florida, USA area, please feel free to ask about special delivery and custom gift baskets that can be prepared and delivered directly to business or home address.


Privacy

Your order needs processing! We must collect your full name, email address, contact phone number and shipping address in order to take care of sending you and or the recipient your order.  We will not share your personal information.  Credit Card information is handled though the online store Credit Card merchant or PayPal and will be handled by their terms of use and conditions, as this information is not directly handled by us. You will not have any automatic sign-ups from our company and your information will not be shared or sold by us.  You have the choice to join our blog, visit our website or request to receive our E-blast.  We cannot guarantee any infraction of fraudulent activity or theft of information by anyone or party not affiliated with our company.  If you prefer to call in your order, we will request your credit card information and billing information required for a one time manual entry of the purchase you are requesting and will not be kept on record for future purchases.


Stock and Availability

Thank-you for your Order; let us confirm stock for you! Due to the nature of our business and having an open boutique and design studio, a designer may have just specified it or someone may have purchased it before you could from our online store.  We make our best effort to keep the showing online stock updated.  If you ordered an item that does not have available stock you will be notified by email within 24 hours of the approximate lead time or offer you the option to cancel the item.  If you ordered multiple items and something on the order is not available; your order will be held and you will get a courtesy email to request your approval before we ship. If we do not receive a response within 24 hours of the acknowledgment we sent you, the products will then automatically split ship, which means the items that are in stock will be shipped and the items that are not will be shipped as the merchandise on back order can be fulfilled.   We may chose at any time, to not restock certain items and discontinue the merchandise from the online store.

 
Shipping and Handling

Thanks for you order! Time to send it to you or the recipient of your choice!  We offer free standard shipping for orders over $50 or a base rate for standard shipping of $20 for any orders under $50. If you wish to have expedited shipping, please indicate so in the comments section at checkout so that we may accommodate you with FedEx shipping methods. The weight and size will be calculated and charged by FedEx based on the shipping method of your choice and charged additionally. We are a small company; all orders will be acknowledged and shipped by the end of the following work day of Monday through Friday for the exception of observed holidays when our boutique is closed.

 
Returns

What you need to know!  Please know that we are not a distribution center, unless otherwise noted, all merchandise comes to our studio for our careful inspection and packaging before we ship to you with utmost care. 

If a product is received as incorrect merchandise or damaged, you must notify Seems Like Yesterday within 48hrs of receipt by email prior to sending the item back, so that we can provide you with a Seems Like Yesterday (RA) return authorization and shipping label to expedite your replacement order; we will gladly replace it upon inspection of the returned good(s).  Damaged returns need to be accompanied with the issued RA number. Please allow all returns to be processed within a week of receipt. Once a damaged return is received and processed, the item(s) will be replaced.

Returns are only excepted within 5 days of confirmed receipt of delivery and must be accompanied with an approved (RA) return authorization from Seems Like Yesterday. An RA is only valid for 5 days from  time of issue. Shipping charges for the return are your responsibility, after receipt and inspection of the returned merchandise, we will credit your card used for the purchase. All returned goods must be in its original condition, merchandise that has been used, washed, damaged with tags or special packaging destroyed or removed will be considered “final sale” and are not returnable. Please note that return shipping charges are non-refundable and customer will assume return shipping charges. We do not offer Call Tags.

Returns are refunded in the original payment form, less shipping and handling. Returns that arrive with postage due will be returned to sender. Please note that "final sale" items are not returnable or exchangeable except for manufacturing defect.  Final Sale items include upholstery, bedding, custom carved or monogrammed items, and custom sized or painted items, personal care products and home scents are not returnable. If the goods are sent after date of allowance of RA, or does not meet return inspection the item(s) will be returned back to customer at their expense.

Please email all questions to Customer Care at SLYcustomercare@gmail.com